Customers: Elevating Your Delivery Experience
ArcTech is dedicated to helping customers receive their deliveries with ease and confidence. More than just logistics, we provide real-time tracking, dependable schedules, and advanced technology for smooth home and retail deliveries. Count on us for flexible, efficient, and secure delivery solutions that put your convenience first.
Real-Time Delivery Tracking & Proof of Delivery
Complete Visibility & Peace of Mind
ArcTech offers real-time tracking and proof of delivery (POD) through customer-facing apps, ensuring end consumers are updated with accurate ETAs, order status, and delivery confirmation via multiple channels (SMS, email).
Enhanced Delivery Confirmation Options
Reliable & Secure Proof of Delivery
ArcTech allows secure proof of delivery with "sign-on-glass" for attended deliveries. Multiple POD recipients and formats are available, providing flexibility and reliability for both customers and businesses.
Pre-Arrival Store Profile with Geofencing
Ensuring Accuracy & Efficiency
Geofence-triggered checks ensure deliveries are on target. Drivers get pre-arrival information on parking, store access, and delivery instructions, ensuring a smooth and timely delivery experience.
Failure Prevention Support
Minimising Delivery Failures in Real Time
ArcTech’s real-time support helps resolve delivery issues before a return is needed. Geo-location alerts notify drivers if they're too far from the delivery point, and failures are managed to avoid costly re-deliveries.
Verified Store Information
Confidence in Accurate Store Data
ArcTech ensures that all store data is accurate, complete, and verified. This gives clients assurance that deliveries are directed to the correct locations with the right details every time.
